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Sample Projects

These samples from my portfolio are posted with permission from former employers and clients. (Your confidential project will never end up on this page.)

Pending Claims System

This help file supported an in-house system for processing Worker's Comp claims. Many of the users were new to Windows, so you'll see very basic explanations: how to scroll, different looks for the mouse pointer, and the like.

Selected Topics

   To Add a New Pending Claim

   Setting and Changing Reserves

   Employee Folder
 

ECMAScript Mobile Profile Tutorial

This simple tutorial (excerpted from a larger programming guide) introduces mobile phone developers to ECMAScript.

ECMAScript Mobile Profile Tutorial

 

CT ADE User Guide

This manual covers installation and basic operation of the Computer Telephony Application Development Environment (CT ADE), a suite of products used to control telephone hardware and software through a PC.

The audience was generally very technical: programmers with some knowledge of phone systems. Most users were new to CT ADE, and many were programming in a language new to them.

Selected Sections

   Getting Started with CallSuite

   Using Graphical VOS

   Writing VOS Script

   Debugging in Graphical VOS

Download the Manual

UserGuide_7x9.pdf
 

ADL Online User's Guide

This massive HTML Help file (over 7000 topics) documents ADL, a programming language used for writing telephony applications. One file holds the getting started guide, tutorials, language reference, and troubleshooting guide.

Selected Topics

Links have been deactivated, but left underlined.

   Caller Name

   Getting Digits

   Reserving Media and Trunk Resources

Download the Help File

ADL.chm
 

Copywriting

I enjoy writing the occasional non-techie piece, too.

 









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Sample Projects



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