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Sample ProjectsThese samples from my portfolio are posted with permission from former employers and clients. (Your confidential project will never end up on this page.) Pending Claims SystemThis help file supported an in-house system for processing Worker's Comp claims. Many of the users were new to Windows, so you'll see very basic explanations: how to scroll, different looks for the mouse pointer, and the like. Selected TopicsDownload the Help FileWC.HLP (550 KB) Many virus/spyware shields
flag all .HLP files as potential risks. I promise the file doesn't run
any questionable scripts, but you may see a warning when you download
or open it. CT ADE User GuideThis manual covers installation and basic operation of the Computer Telephony Application Development Environment (CT ADE), a suite of products used to control telephone hardware and software through a PC. The audience was generally very technical: programmers with some knowledge of phone systems. Most users were new to CT ADE, and many were programming in a language new to them. Selected SectionsPDF format: require Adobe Acrobat Reader. Getting Started with CallSuite Download the ManualUserGuide_7x9.pdf (740 KB) ADL Online User's GuideThis massive HTML Help file (over 7000 topics) documents ADL, a programming language used for writing telephony applications. One file holds the getting started guide, tutorials, language reference, and troubleshooting guide. Selected TopicsLinks have been deactivated, but left underlined. Reserving Media and Trunk Resources Download the Help FileADL.chm (4.2 MB) Photography Web SiteI wrote this copy for a photographer expanding her successful wedding and portrait business to include corporate clients:
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