Jennifer Kollmer
Translating tech-speak to understandable, straightforward English for a wide
range of users, from first-time computer users to experienced engineers.
Status
August, 2008: I am available for short-term or part time work.
Projects
- Online Help
- User Manuals
- API References
- Developer Guides
- White Papers
- Release Notes
- Templates
- Installation Guides
- Internal Docs
- Single Sourcing
- Documentation Plans
- Web Content
- Industrial Scriptwriting
Skills
Programming/Engineering
With a BS in electrical engineering, I know how to talk to programmers.
Experienced with many development environments, including these:
- JavaScript
- Visual C++
- Visual Basic
- telephony APIs
- macro languages
- PHP
- Perl
Familiar with Windows, UNIX, and Mac operating environments.
Tools
- Microsoft Office
- FrameMaker
- RoboHelp
- HTMLHelp
- Doc-to-Help
- HTML
- Dreamweaver
- Drupal (content management platform)
- MySQL
- Visio
Education
BS in Electrical Engineering, Case Western Reserve University
MFA in Creative Writing, San Francisco State University
End Users
- Software Developers
- System Administrators
- Business Professionals
- Academics
- IT Managers
- Analysts
- Artists
- Administrative Assistants
Clients/Employers and Industries
Intel Corporation telecommunications
software
Hewlett-Packard Company hardware: laptops
and calculators
IDEO design innovation
Alchemic Solutions mobile
technologies
Envox Worldwide telecommunications
software
Varsity Logistics shipping/logistics
Bio-Rad Laboratories biomedical
Applied Risk Management Worker's Comp/legal/risk management
Cocoa Vino gourmet retail
Parity Software telecommunications software
sftheatre.org performing arts
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