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Jennifer Kollmer

Translating tech-speak to understandable, straightforward English for a wide range of users, from first-time computer users to experienced engineers.

Status

May, 2011: I am available for short-term or part time work.

Projects

• Online Help
• User Manuals
• API References
• Developer Guides
• Wikis
• White Papers
• Release Notes
• Templates
• Installation Guides
• Internal Docs
• Single Sourcing
• Documentation Plans
• Web Content
• Industrial Scriptwriting

Skills

Programming/Engineering

With a BS in electrical engineering, I know how to talk to programmers.

Experienced with many development environments, including these:

• JavaScript
• Visual C++
• Visual Basic
• telephony APIs
• macro languages
• PHP
• Perl

Familiar with Windows, UNIX, and OS X operating environments.

Tools

• Microsoft Office
• FrameMaker
• RoboHelp
• HTMLHelp
• HTML
• Dreamweaver
• Drupal
• WordPress
• MySQL
• Visio

Education

BS in Electrical Engineering, Case Western Reserve University

MFA in Creative Writing, San Francisco State University

End Users

• Software Developers
• System Administrators
• Business Professionals
• Academics
• IT Managers
• Analysts
• Artists
• Administrative Assistants

Clients/Employers and Industries

IDEO  design innovation

Intel Corporation  telecommunications software

Hewlett-Packard Company  hardware: laptops and calculators

Reality Digital  social media platforms

Alchemic Solutions  mobile technologies

Envox Worldwide  telecommunications software

Varsity Logistics  shipping/logistics

Bio-Rad Laboratories  biomedical

Cocoa Vino  gourmet retail

Tech Writing and Consulting:

Client List

Resume

Sample Projects